Email us
A real person reads these and checks you own the account before changing anything.
Write to:
Open a pre-filled email
Opens your mail app with everything we need already laid out. Fill in the blanks
and send.
Please include:
- Your username and, if you know it, your UID
- The email address the account was registered with
- Roughly when you signed up
- Any links on your profile
- Your Discord ID, if your profile shows Discord presence
What actually proves ownership: control of something already linked
to the profile. Posting a one-off note on a social account listed on your page, or
emailing from an address connected to it, is far stronger than describing the
account from memory.
We usually reply within a few days. We will never ask for your password, and we will
never reset an account on someone else's say-so — if we can't confirm ownership, we
won't make the change.